“Understand the power of a single action”
– on the back of an REM tour t-shirt
Can a small, single action improve your business? I definitely think so. Consider working these small, positive actions into your daily flow of working with clients. They can make people think differently about the process that they are going through.
Smile – It is a simple action, but it can make such a difference. Smiles are infectious. They spread happiness to all.
Listen – Everyone wants to be heard. It would be wonderful if your clients always felt that you are listening to them.
Educate – Many people fear change. Engaging your clients in the organizing process will set the stage for success and lead to a happy client.
Say “please” and “thank you” – Two simple phrases that show your clients respect and appreciation.
What are some other positive personal actions that you take to improve your business?